OUR PRIVACY POLICY

Mulberry Risk Limited, found at https://mulberryrisk.com/ (“Website”) is governed by the following privacy policy (“Privacy Policy”).

We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This

statement only applies to this Website.

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and if used on this site, login details: e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW DO WE COLLECT INFORMATION?

When you conduct a transaction on our website e.g. subscribe, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated only.

WHY DO WE COLLECT THIS INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

HOW DO WE STORE, USE, SHARE AND DISCLOSE SITE VISITORS' PERSONAL INFORMATION?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service providers use of your personal information is dictated by their respective privacy policies.

Any and all direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you, including a subscription. For these purposes we may contact you via email, telephone, text messages, and postal mail.

HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?

For more information, please see the 'Use of Cookies' link embedded on each footer of each page of this website.

SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background or trade union memberships. If you however elect to submit such information to us, it will be subject to this Privacy Policy.

 

CHILDREN’S INFORMATION

This Website does not knowingly collect and personally identifiable information from children under the age of sixteen. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of sixteen in its database, please contact us immediately at info@mulberryrisk.com and we will use our best efforts to promptly remove such information from our records.

MAILCHIMP

 

We currently use Mailchimp (particularly for subscribers) to send email updates or newsletters. We may store your name and email address for purposes of delivering such communications. Please refer to Mailchimp’s privacy policy for further information: https://mailchimp.com/legal/privacy/

PUBLICLY VISIBLE INFORMATION

If you leave a comment on the Website certain information may be publicly visible such as your name or email address.

HOW CAN SITE VISITORS WITHDRAW THEIR CONSENT?

If you don’t want us to process your data anymore, please contact us at info@mulberryrisk.com or send us mail to: Mulberry Risk Limited. Swift House, 18 Hoffmanns Way, Chelmsford, CM1 1GU.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND YOUR CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@mulberryrisk.com or send us mail to: Mulberry Risk Limited. Swift House, 18 Hoffmanns Way, Chelmsford, CM1 1GU.

Last updated: June 09, 2020